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CaterShark Features

CaterShark was inspired and built by corporate chef's from one of Americas leading food service vendors.
Access Your Data from Anywhere

The CaterShark cloud allows you to access your data from any computer, anywhere, as long as you have an internet connection. Manage your events, create recipes and menu options anytime and from anyplace! CaterShark is an online, internet based solution that is extremely versatile and flexible for both small and large catering companies that might be spread out over great distances. We host it so you don't have to.

Online Ordering

Restaurants and catering businesses that provide drop-off or pick-up orders can utilize our online ordering module so customers can order food and schedule it for pickup or delivery at various times. Quickly configure your CaterShark online ordering site to immediately begin accepting credit cards or PayPal payments (both are processed through PayPal and $ is deposited directly into your free business PayPal account immediately). Setup your menu in the system and generate a link to your CaterShark online ordering site. Setup your allowed Hours of Ordering Schedule and begin receiving SMS Text messages to your mobile phone, email messages, and/or calendar items on your smartphone as orders come in! Create various Coupon Codes to give your customers various discounts when one of your codes are entered at order time. Configure your CaterShark directory listing so that customers can find you and we will drive business to you as well! If you're looking for a free online ordering service for food trucks, please check out our partner Food Truck Pub.

Centralized Administration

For large and small catering companies, CaterShark allows centralized administration which can be broken down into subsets of Sites (depending on your CaterShark payment plan) and then by Venues (all plans allow for UNLIMITED Venues). Choose from various work flow options on catering events. Submit -> Approve by Admin -> Final Approve -> Book Event Submit -> Book Event

Google Calendar Sync

Create a specific Google calendar with Google and select it to sync with CaterShark! Stay connected to your schedule and catering events all the time so that you can plan ahead and avoid over-booking your events. Sync your CaterShark events out to your Google calendar or event setup a 2-way sync to bring in your Google calendar events and auto-generate CaterShark catering events. Then, use your mobile devices or a computer to create and modify your Google calendar. Instantly see these events show up in CaterShark the next time you login to the system. Read more about our Google Calendar Sync.

Maintain Contacts & Vendors

Track all the details around your contacts & vendors. Define call-back dates for your customers when scheduling an event. Add notes that are specific to each contact. Large catering companies can then choose to give customer login-access to the system so they can schedule their own events and submit them. The customer dashboard allows them to browse through your menu options and only see data specific to their catering events. Print invoices, setup back and forth workflow, generate email notifications, plus much more! Read More...

Cylce Menu Creation

Create cycle menus for use in your dining houses and cafeterias. Generate cycle menu templates and fill out menus week by week. Then, report against your actuals vs. estimated plate consumption. View meal costs and left-overs on certains weeks of the year. Add certain menu items to dining hall Stations. Cycle Menu tracking is a great feature for larger catering companies who may create meals for colleges, universities, corporate dining hall catering, hospitals, schools, and more! Define different catering venues for each catering location that you have created. Each location in the system can be setup with user accounts and have various access levels defined (administrators for ABC Location, limited administrators, and regular customers or catering users).

Custom Event Configuration

Configure various types of catering event types (weddings, funerals, etc...) for the different types of catering events that you frequently perform. Setup different Sales Taxes, Sales Codes, Staff Types (cooks, dishwashers, etc...).

Reporting & Exporting

Our catering software lets you export virtually any data in your system such as events within the past month, events by event status, users, etc... Also, take advantage of our Event Detail Report and Event Cost Reports which breakdown summary level event data. Our export page allows you to export virtually ALL data in the system into Excel. Then import this data into your favorite tax or financials package. Read more about reporting & exporting in CaterShark.

Granular Security-based User Setup

Granular security-based user setup. Setup global administrators, limited administrators, and regular catering customers (or users), into the system. Grant or deny limited administrators the ability to add/modify menu options, add/modify other users at their location, mark events completed. Also, grant or deny these users to be able to modify the FOH or KOT. Read more about security roles.

Automated Email Status Notifications

Configure email notifications to be sent when event statuses are changes or when users register into your private catering portal. Choose between allowing your customers to submit events using the Event Wizard or the Quick Submit form, or allow them to use either one.

Recipe Builder & Stock Ingredient Manager

Import or manually enter Stock (ingredients) into the system. Then, use our menu costing functionality to view cost per portion information by creating Recipes in the system based on that Stock. Add different types of Stock Vendors into the system so that only certain catering locations can use and import stock from those specific vendors. Read more about the CaterShark Recipe Manager.

Menu Option Configuration

Configure which Menu Options are allowed for your different Catering Locations. Setup Menu Option Categories such as Desserts, Appetizers, Meats, etc... Build out flat cost Menu Options or cost per-person Menu Options. Add one or more Recipes and upload a photo to each Menu Option. Set Suggested Menu Items as accompaniments to help you up-sell orders and maximize profit! Read more about the CaterShark Menu Manager.

Front of House & Kitchen Prep

Front of House (FOH) Staff functionality to allow you to setup which staff will be used and at what times as well as at what pay rate. Read more about the CaterShark Staff Module.

Kitchen Preparation functionality which allows you to view and print off menu options and recipes for each event. Read more about the CaterShark Kitchen Prep Module.

Contacts, Users & Vendors

The CaterShark Contacts Module helps you track all your guests, customers, and potential customers of catering events. 
Some aspects of data that can be stored are:
  • Name (first/last)
  • Email Address
  • Street Address
  • City/State/Zip
  • Company
  • Department
  • Website
  • FAX
  • Phone/Mobile
  • Sales Codes
  • Customer Type
  • Taxable
  • PayPal Payment Email Address
  • Associated CaterShark Login
You can also add Notes to each of your Contacts and set CallBack dates so you can be reminded of when you need to reach out and communicate with your customers.
 
Each of your CaterShark Contacts can later be associated with a CaterShark login should you ever choose to let your repeat customers login and create their own events using the Customer View of your CaterShark portal.  

CaterShark offers you the ability to also create unlimited users.  Users are anybody who you give access to log into your private catering portal.  These can be customers, limited administrators, and full administrators.  Each user type has a varied view of the system and restricted access to certain functionality. 

The Restaurant Online Ordering module automatically adds new contacts into the system every time a new customer submits a food order. Send CaterShark Email Newsletters out to your customers by selecting people from your CaterShark Contacts and Users lists.